Customer Testimonials

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Google Feb 19, 2025

Jamie and Uli were extremely helpful and made the process of buying a new car painless and quick. Jamie expertly walked me through the entire process and I left shortly after I arrived with my new car. Would definitely recommend purchasing a car here.

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Google Feb 19, 2025

This is my 3rd lease from Honda. And Jamie Jackson is amazing!! She always finds me the right vehicle. Everyone was so helpful. I would definitely recommend South Tacoma Honda.

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Google Feb 19, 2025

Overall good experience. Erick was super helpful and the staff were very professional. The only negative aspect is "negotiation/haggle" experience of buying a car which still felt the same. We still got to the price initially discussed it just took a bit of doing.

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Google Feb 17, 2025

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Google Feb 17, 2025

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Google Feb 17, 2025

Lorenzo was great!! Really made sure I got into the car I wanted. Process was smooth and transparent. I would go to him again for another car!!

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Google Feb 16, 2025

Great service.

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Google Feb 16, 2025

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Google Feb 16, 2025

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Google Feb 15, 2025

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Google Feb 15, 2025

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Google Feb 15, 2025

Always great experience here.

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Google Feb 15, 2025

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Google Feb 15, 2025

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Google Feb 15, 2025

Great service, very helpful and accommodating with my situation last minute. I like the video inspection they provide to tell you what's going on in the car.

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Google Feb 14, 2025

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Google Feb 14, 2025

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Google Feb 13, 2025

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Google Feb 13, 2025

Good customer service.

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Google Feb 13, 2025

Thank you.

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Google Feb 13, 2025

I bought my Honda Accord in 2004 and have had it serviced every 3 to six months and have never been more pleased with South Tacoma Honda since. Jay Payne took care of us this visit and made the process so simple. Love you South Tacoma Honda and if my baby fails me, never could happen, I will buy another new one. Best car ever! Patti Jones

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Google Feb 12, 2025

Jessee was very helpful and kind. Always great service at Honda

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Google Feb 12, 2025

We ran into a salesperson ! The rest is history.

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Google Feb 11, 2025

Great customer service & fast service 🫶🏼⭐️

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Google Feb 11, 2025

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Google Feb 10, 2025

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Google Feb 9, 2025

My salesman Gabe was excellent in helping me find a new AWD vehicle. He was so knowledgeable in answering all my questions of the HRV and CRV and gave me the time to look at several models before settling the perfect one for me! If you’re looking for a Honda, head to South Tacoma Honda and ask for Gabe!

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Google Feb 9, 2025

Great communication, While we were shopping for a new car, it wasn’t in our plans that day to buy one. We weren’t dressed appropriately for the situation, even then, Erick was nice enough and the only one to approach us and help us out. Erick was very helpful from the beginning, he approached us and worked with us from the get go. Thanks a lot Erick!!!

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Google Feb 9, 2025

Professional salesman (Joe Goodwin) and financial advisor (forget her name.)

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Google Feb 9, 2025

I’m so happy with the excellent customer service I received at South Tacoma Honda . My agent Rachelle was so helpful and patient with me . She showed me options and I was able to get the car that best fits me . So thankful . Highly recommended .

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Google Feb 9, 2025

Good service

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Google Feb 9, 2025

Exceptional customer service

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Google Feb 9, 2025

Ulises was very personable and professional. He made the car buying experience smooth and enjoyable. Please consider him for high paying management position.

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Google Feb 8, 2025

The salespeople here are amazing and very patient. I will definitely be recommending their services to friends and family.

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Google Feb 7, 2025

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Google Feb 7, 2025

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Google Feb 7, 2025

Excellent work and customer service here! Ask for Jayden.

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Google Feb 7, 2025

Freddy Brown, my Service Advisor, was WONDERFUL!!! He listened intently and made certain my concerns were all addressed, while keeping me informed as to the progress of the repairs being initiated. Accolades go out to Freddy for his fine work!!!

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Google Feb 7, 2025

Great experience working with Lorenzo Huynh, the sales consultant who helped us select the new CR-V model that met our needs. I give him 10 out of 10 stars for his customer friendly skills and knowledge. Overall, we had a very good buying experience with South Tacoma Honda.

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Google Feb 7, 2025

Lorenzo Huynh is a fantastic sales consultant. He helped us understand the pros and cons of various CR-V models relative to the features that we were looking for in a new car. He was very patient and informative in responding to our questions and at no time did we feel any pressure to buy. I would give him a 10 out of 10 rating and highly recommend him to anybody who's exploring the thought of buying a new or used vehicle. My wife and I also had a good experience with the finance official at the closing of our sales transaction ...

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Google Feb 6, 2025

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Google Feb 6, 2025

I recently had the pleasure of working with Jayden while purchasing my new Honda CRV, and I couldn’t be more satisfied with the experience. From the moment I walked into Tacoma Honda, he greeted me with a warm, friendly attitude and made me feel comfortable throughout the entire process. What stood out most was Jayden’s knowledge of the vehicles and willingness to answer all of my questions without making me feel rushed or pressured. He took the time to understand my needs and recommended options that were both within our budget and aligned with what we were looking ...

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Google Feb 5, 2025

Very welcoming, Edgar did his absolute best to give us the best deal and let us walk out of the dealership with my first new car! I’m very happy with the experience and recommend him to any new buyers and especially Hispanic and Latino families who are in the market for new cars! He was very helpful and understanding of all questions we had.

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Google Feb 4, 2025

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Google Feb 4, 2025

Just bought my 3rd car at South Tacoma Honda. Great experience yet again. Thanks Joey!

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Google Feb 4, 2025

Rachelle was friendly, helpful and knowledgeable and we would recommend working with her on your next car purchase or lease here. Thanks also to Uli and Michael for their assistance with the process. We’re really happy with the Prologue.

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Google Feb 3, 2025

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Google Feb 3, 2025

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Google Feb 3, 2025

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Google Feb 2, 2025

My recent purchase of my 2025 Ridgeline was an awesome some experience, Rachelle Escobar was my sales associate and she was awesome. Super friendly, Knowledgeable and straight forward. No BS! She gave me the best price right upfront without any games, anyone looking for a new Honda needs to deal with Rachelle, you won’t regret it.

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Google Feb 2, 2025

Friendly and helpful staff.

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Google Feb 2, 2025

I went to get my oil changed. My first time there. The service was great and timely.

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Google Feb 2, 2025

Best service, best prices, best people. Worth driving 2 hours each way to buy a car; a big purchase worth a little of time. So much better than especially Kirkland.

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Google Feb 2, 2025

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Google Feb 2, 2025

Walked in, test drove, and drove off with a new lease in under 2 hours. Easy experience and good sales staff. Zero to complain about.

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Google Feb 2, 2025

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Google Feb 2, 2025

Excellent service. Thumbs up to Lorenzo in helping me with my Honda Prologue. The buying process was very straightforward and clear.

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Google Feb 2, 2025

Tim went above and beyond to meet my needs. Thank you ×12

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Google Feb 2, 2025

Absolutely thrilled with the service and with Jesse the representative that took care of us. Everything was so smooth and so efficient and this is the reason I still go back to South Tacoma Honda.

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Google Feb 2, 2025

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Google Feb 1, 2025

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Google Feb 1, 2025

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Google Feb 1, 2025

Joe Goodwin was amazing to work with! Joe and Natalie from Finance got us in and out in record time. Buying a car has never been so easy!

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Google Feb 1, 2025

Had a great experience, staffs are friendly and explained everything concerning my car service

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Google Jan 31, 2025

Nick is the best! Best customer service ever. Also, great place for OEM service.

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Google Jan 31, 2025

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Google Jan 31, 2025

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Google Jan 31, 2025

Great car buying experience. No nonsense and not a pushy salesperson!

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Google Jan 31, 2025

Walked in, talked with Gabe, left with a new car. The people here take care of whatever financial situation you face. Appreciate the good deal made and for your services.

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Google Jan 31, 2025

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Google Jan 30, 2025

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Google Jan 30, 2025

Their service department is amazing, super helpful! If your looking for a service advisor to go to nick is amazing the best we’ve had!

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Google Jan 30, 2025

A little confusing checking in, maybe have some signage as to which counter to start at. I thought they would be washing my car also. They, perhaps, needed me to sign that I wanted that done. No mention of it at check-in. Nice, comfortable waiting area. Perhaps find a better channel on the TV, too HSN-like...selling items that they recommend.

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Google Jan 30, 2025

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Google Jan 30, 2025

Michael Pendergraft was knowledgeable, responsive and very easy to work with!

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Google Jan 30, 2025

went in with Edgar very professional with helping me get a new vehicle and made sure to find deals from other honda branches to give all the information for the best deal

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Google Jan 30, 2025

Michael was great! Lease was straightforward and hassle free! Got an awesome deal.

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Google Jan 30, 2025

Everything was great except for the loaner car provided was only 7/8 full.

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Google Jan 29, 2025

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Google Jan 29, 2025

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Google Jan 28, 2025

Tim was wonderful to work with! He was very knowledgeable and patient with me as I test drove different vehicles to see which one I liked best.

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Google Jan 27, 2025

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Google Jan 27, 2025

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Google Jan 27, 2025

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Google Jan 27, 2025

The service was delivered on time and at a reasonable price.

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Google Jan 26, 2025

I visited South Tacoma Honda on 04/23/25 for my Honda recall, and I couldn't be more impressed with the exceptional service I received from Freddy. From the moment I walked in, Freddy was friendly, professional, and attentive. He took the time to explain the entire process and answered all my questions patiently.

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Google Jan 26, 2025

Lorenzo is really good, he explants and help me through out the differences between model as well as finance. Finally I bought the new Honda Ridgeline 2025 and my whole family love it. Thanks Lorenzo !!!

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Google Jan 26, 2025

This was our 2nd purchase at South Tacoma Honda. Rachelle in Sales helped us this time around, and she was awesome! She was quick, super friendly, extremely enthusiastic, knowledgeable and such a pleasure to work with. Our 5 year old was with us and she even engaged in conversations with him, offered him a snack and pulled out a drawing tablet for him to play with. Thank you, Rachelle for making this a family-friendly process! If you're considering a Honda, make sure you ask for Rachelle!!

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Google Jan 26, 2025

Mike was great and super helpful! Helped me get into a car that I’m going to enjoy.

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Google Jan 26, 2025

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Google Jan 25, 2025

Gabe was a wonderful person to work with. He understood my concerns and what I needed and got me the vehicle and features I wanted at the payment I could afford with no pressure. This was the best car buying experience I've ever had.

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Google Jan 25, 2025

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Google Jan 25, 2025

Very nice, helpful and thorough

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Google Jan 25, 2025

Had an amazing, easy time buying my new car. Joe Goodwin and Mike in the finance section were super helpful and fast!

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Google Jan 25, 2025

Great job they explained what they done and told me what I needed to do for my car, true professionals.

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Google Jan 24, 2025

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Google Jan 24, 2025

Had a great experience at Tacoma Honda in the service dept. They did a great job of taking care of my car and keeping me informed during the process.

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DealerRater Dec 17, 2024

I recently had an appointment made by the South Tacoma Honda Service Department for a factory recall notice for our 2024 CRV. The department called, made the appointment and I brought the vehicle in at the designated date & time. I was met by a service representative who took the required information & my keys and directed me to the first available Service Writer. He verified my appointment & the reason, filled out the required work order and arranged for a free Uber ride home. He informed me that Dani would call in 3-4 hours when the vehicle was ready for ...

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DealerRater Jul 23, 2024

We purchase a pre-owned '24 Toyota Grand Highlander (which we found via CARGURU's) and the total buying experience couldn't have gone any smoother. Matt was very personable and knowledgeable and professional. The entire negotiation process was very smooth. We feel that we got a fair deal on our trade-in. This was the easiest buying experience we have ever done. Thanks for washing it and filling up the gas tank. Matt was prompt and thorough with his texts to me. We especially liked the itemized and easy to read one-page closing expenses list so that we knew exactly what we ...

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DealerRater Jun 13, 2024

Excellent service from start to finish. The salesman and staff were all respectful of my time and needs.

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